How to Choose a Commercial Cleaning Company: 7 Questions to Ask

To choose a commercial cleaning company, verify that it's insured and its staff are background-checked and trained, confirm exactly what's included in the scope, ask how quality is monitored, and make sure you'll have a dedicated point of contact. The best providers offer clear communication, consistent crews, and a free on-site walkthrough before quoting.

The 7 Questions That Matter Most

• Are you fully insured, and is your staff background-checked and trained?
• What exactly is included in the scope of work?
• How do you monitor quality and handle missed tasks?
• Will I have a consistent crew and a dedicated point of contact?
• Can you work around my hours and operations?
• Do you provide supplies and equipment?
• Can you provide references and a free on-site walkthrough?

Red Flags to Watch For

• Quotes given without seeing your space.
• No clear scope or quality-control process.
• High crew turnover and poor communication.
• Prices that seem too low to sustain trained, insured labor.